FAQ

Answers to your questions about our unlimited wash memberships.

Get unlimited washes at the top-rated car wash in the Pittsburgh area.

How do I sign up for a membership?

It’s quick and easy to sign up! Find us online at www.shiningstarwash.com to sign up in minutes. Or stop by The Shining Star Car Wash and ask one of our Customer Service Advisors.

When will I be billed for my Unlimited pass?
The day you sign up becomes your monthly payment date for each consecutive month you are on the program. No hassle and it is easy to update or cancel your plan.

Do you accept credit cards?
Yes! We accept all major credit and debit cards.

Can I use my Unlimited pass with more than one vehicle?
No, the program is for one vehicle and that license plate. Also, this program is for personal use only: no taxis, limos, shuttles or app based transportation services.

Can I transfer my Unlimited Wash Club membership to a different vehicle?
Yes, you can! Go online or stop in to transfer your membership to a different vehicle.

How does my Unlimited Program work?
License Plate Recognition Cameras recognize your vehicle’s license plate and program your selected wash in an instant. You can use your membership any day and any time!

How do I cancel my plan?
Go to your account online and cancel easily and quickly.

Will I receive a refund after I cancel my plan?
No, you will not receive a refund. Your plan remains active until the day before your next billing date.

Will I receive a refund for not using my plan for an extended period?
No, you will not receive a refund. It is your responsibility to cancel the program. You can cancel quickly and easily online or by emailing us at sstarcw@gmail.com.

What vehicles will you not accept?
We do not accept vehicles taller than 6’10 and no wider than 85 inches. We do not wash Conversion Vans, Limousines, Light Bars (unless flush with vehicle), truck beds must be empty (no gas tanks/ pumps in truck beds), no ladder/bike racks, no wheelchair lifts, tires wider than 14 inches. Not responsible for damage to vehicles 10+ years or after-market parts.

Do I stay inside my car?
Yes, sit back and relax in the driver’s seat for 2 minutes

Still have questions? Contact us

If you still have questions — visit us and a team member will aid you, or email us at sstarcw@gmail.com, or call 724-941-9888

Unlimited Wash Program Membership Terms

View the Membership Terms Here

Visit Today

Find Us

Get IN touch

sstarcw@gmail.com

(724) 941-9888

3626 Washington Rd
McMurray, PA 15317

Visit

Located on Rt. 19 in Peters Township, next to South Hills Kia and Monro.

Hours

Mon-Sat: 8:30am - 7pm
Sun: 8:30am-5pm